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Privacy Policy

Last Updated: May 28, 2026

1. Information We Collect

We collect basic information necessary to provide and manage our snack and beverage workplace service. This includes account profile information (such as your name and email address) when registering, wallet balances, transaction records, and self-service order details processed through the Fresh Mobile App.

2. How We Use Your Information

Your details are used strictly to manage your staff wallet balance, compile refreshment purchases, sync refreshment stocks in real-time, and ensure reliable office delivery. We do not sell, rent, or distribute your account information to outside marketing networks.

3. Data Security & Storage

All database connections, wallet balances, and auth sessions are encrypted and stored securely using premium Firebase cloud storage clusters. Access to user account records is restricted strictly to authorized business supervisors.

4. Secure Payments

Wallet top-up payments initiated via credit card are processed securely through Paystack. Fresh does not store or process your credit card numbers on our local databases.

5. Contact Us

If you have any questions regarding this Privacy Policy or data deletion requests, you can reach out to us using the contact form on our website.